E-Sanjeevani is India’s official telemedicine platform, launched by the Ministry of Health and Family Welfare (MoHFW), Government of India. It provides free online doctor consultations to citizens, enabling access to quality healthcare services from the comfort of their homes.
This digital health initiative plays a crucial role in strengthening healthcare accessibility, especially in rural and remote areas.
E-Sanjeevani is a teleconsultation service that connects patients with qualified doctors through video, audio, and text-based consultations. It eliminates the need for physical hospital visits for non-emergency medical advice.
The platform operates under the National Digital Health Mission (NDHM) and supports India’s vision of Digital Health for All.
The main objectives of E-Sanjeevani are:
To provide affordable and accessible healthcare
To reduce patient load at hospitals
To improve doctor–patient reach in rural areas
To offer safe medical consultations during emergencies like pandemics
To promote digital healthcare services
This service allows citizens to consult doctors directly from home using:
Mobile phones
Laptops
Desktop computers
Patients can choose doctors from different specialties and receive medical advice online.
This service connects:
Primary healthcare centers
Health & Wellness Centers
District hospitals
It enables doctors at remote locations to consult specialists for better diagnosis and treatment.
Free teleconsultation
Video and audio consultation
Digital prescriptions
Real-time patient queue system
Multiple medical specialties
Multilingual support
Secure and government-approved platform
E-Sanjeevani provides consultation in various specialties, including:
General Medicine
Pediatrics
Gynecology
Dermatology
Orthopedics
Psychiatry
ENT
Ophthalmology
For Patients:
Visit the E-Sanjeevani portal or app
Click on Patient Registration
Enter name, age, gender, and mobile number
Verify OTP
Join the consultation queue
Consult with a doctor via video/audio
Mobile number (mandatory)
Basic personal details
No Aadhar Card or ID proof required in most cases
Free healthcare consultation
No travel required
Saves time and money
Reduces hospital crowding
Accessible to rural and elderly patients
Safe and confidential consultations
E-Sanjeevani gained nationwide popularity during the COVID-19 pandemic, allowing patients to consult doctors safely from home. It continues to be an essential healthcare service for chronic disease management and routine medical advice.
E-Sanjeevani is a major pillar of Digital India and Ayushman Bharat, contributing to:
Paperless healthcare
Remote diagnosis
Inclusive health services
Technology-driven governance
Not suitable for emergency cases
Requires internet access
Physical examination not possible
Limited service hours in some states
E-Sanjeevani is a revolutionary step toward making healthcare accessible, affordable, and digital for every Indian citizen. By offering free online doctor consultations, it bridges the healthcare gap between urban and rural populations and strengthens India’s public health system.
The information provided in this blog is purely for general informational purposes only. While every effort has been made to ensure the accuracy, reliability and completeness of the content presented, we make no representations or warranties of any kind, express or implied, for the same.
We expressly disclaim any and all liability for any loss, damage or injury arising from or in connection with the use of or reliance on this information. This includes, but is not limited to, any direct, indirect, incidental, consequential or punitive damage.
Further, we reserve the right to make changes to the content at any time without prior notice. For specific advice tailored to your situation, we request you to get in touch with us.